Frequently asked questions
To avoid any confusions on the market concerning the L2C label program, we listed some of the most commonly asked questions and their answers. If you have a specific question concerning the L2C label program or Unilin’s licensed technologies, please do not hesitate to contact us via L2C@unilin.com.
Where can I find a list of all Unilin partners that have a valid license?
You can find a list of our licensed partners here.
How can I order labels?
Only Unilin’s licensed partners can order labels. Please contact us via the contact form or via L2C@unilin.com to become a licensed partner.
What is the cost of these labels?
These labels are provided at no additional cost to licensed manufacturers.
Can importers or distributor order/apply for L2C labels?
No, L2C labels are provided to manufacturers only. However, importers and distributors dealing in unlabeled glueless products can also be found to infringe the specific patent rights of Unilin. In case one of your suppliers has not applied labels on your boxes, please contact us to resolve the situation.
What if my order does not have a label attached to it?
Products without labels are considered as unlicensed, even if they are made by a licensee, and will imply the same legal issues as products made by unlicensed manufacturers. Please contact us as soon as possible to report these unlabeled products in order to limit legal risks.
What if there is a wrong or fake label on the box?
These products will be considered as unlicensed products, even if they are manufactured by a licensed partner. Please contact us as soon as possible to report these products in order to limit legal risks.
What are the consequences of a General Exclusion Order from the US International Trade Commission with respect to the label program?
To further improve fair competition and protection of Unilin licensees, Administrative Law Judge Shaw of the US International Trade Commission (ITC) recommended to grant Unilin Technologies a General Exclusion Order against all importation of PVC based products falling under the Unilin patents without license or other permission. On the 16th of September 2020, the US ITC confirmed this recommendation of ITC Judge Shaw.
This General Exclusion Order is a measure by which US customs will actively monitor all incoming shipments of flooring products to check whether the products are indeed produced and sold under a license of Unilin patents. Thus, boxes of flooring without L2C label coming from China Mainland, India, Taiwan, New Zealand, Japan, Philippines, Latvia and Kazakhstan will not be granted access to the US. Products imported from other regions will also be checked on infringement and stopped at the border if necessary.
To avoid this exclusion in the US, Unilin’s licensed partners that are subject to the labelling obligations should make sure they properly label their manufactured products that have locking systems and pay for them according to the contractual obligations.
How can I follow the news and developments regarding the label program?
You can subscribe to our newsletter via the subscription button below and follow our LinkedIn page.
Where can I learn more about the patented locking solutions of Unilin?
More information can be found on our corporate website: www.unilintechnologies.com
